Elevate your guest experience by integrating Cloudbeds and Guesthub.


Cloudbeds & Guesthub integration allows properties to effectively manage guest requests, packages, lost & found, shuttle pick up requests, promote services and collect guest reviews from a single cloud platform.


 

“1-percent increase in a hotel’s online reputation score leads up to a 0.89-percent increase in the hotel’s average daily rate (ADR), an occupancy increase of up to 0.54 percent, and a 1.42-percent increase in revenue per available room (RevPAR).”

Chris K. Anderson, Ph.D, Cornell University (2012, November 1st) Article Title: The Impact of Social Media on Lodging Performance.

 

Requests

Allows your staff to create guest or internal requests quickly and easy, overseeing the process closely and automatically until the task is done.

Guest Items

Package Tracking, trace and provide status of packages ordered by guests and received by the hotel, until it's delivered to its owner.

Lost & Found, allows to report any object from guests, and trace them until it's returned to its owner.

Pick Up

Allow your guests to requests shuttle service and see its location in real time from a simple webapp, while the driver is informed of the guests locations and information.

Communications

Send information and promote hotel services. Collect guest reviews and convert them to social media reviews like TripAdvisor, Google Reviews and Yelp.

Guest Chat

Chat realtime with guests through different channels like webchat, SMS, WhatsApp and Facebook Messenger from a single interface.

To see how to integrate Guesthub with Cloudbeds click here

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